He called over one of the boat guys and that gentlemen led us down to the boat and was very nice. We went to the ticket window and were directed to a gentlemen with red hat and red shirt that briefly gave us information, asked how long of a tour we wanted, 1 hour (500 pesos), 2 hours (1000 pesos) etc. Just walk to the boat area and ignore everyone else trying to sell to you. None of them were on the side of the floating gardens, they must not be allowed to cross the street. Even before you arrive at the floating gardens there will be people knocking on your Uber/taxi window trying to sell you on a tour of Xochimilco. Pier Fernando Celada / Embarcadero Fernando Celada is the name with more reviews. It was an incredibly difficult time and when we were finally in the clear, being able to take this vacation and being able to have this experience, meant the world to me. His demeanor ensured I felt we were in good hands despite the somewhat bumpy landing.Īlso worth calling out that I had to rebook this 3 times due to family related emergencies, and the staff were very understanding! Thank you so much from the bottom of my heart for allowing us to do so.
With that being said he was sharp, calm, collected and navigated us to safety while also communicating with his team on the ground. There was a bit of a sticky situation when it came time to land and we landed off course.
Jorge (George) was our pilot and was professional, courteous and informative of our surroundings. If you're going to book this experience, I highly recommend doing so through Sky Balloons! I booked a private balloon and transportation with the pandemic in mind for myself and a friend and we felt safe as two women who speak minimal Spanish.
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